What it costs, how long it takes, and what happens if something is not right. Firearms follow different rules than everything else — both are covered below.
Last updated: 7 August 2026
Shipping rates.
- United States — $15 flat rate per order
The rate is shown at checkout before you pay. We do not ship to the states and territories listed below, and we do not ship outside the United States.
Collecting in store is free. Alabama customers get a “Collect in store (Birmingham)” option at checkout at no charge. Pick your order up at 4755 US-280 during opening hours and bring your order confirmation.
Firearms ship to a dealer, not to you.
We ship firearms nationwide to any licensed dealer. What we cannot do — and what no dealer can do — is ship a firearm to your front door. It goes to an FFL near you, and you complete Form 4473 and the background check there.
If you are in the Birmingham area, that dealer can simply be us. Our FFL Policy covers the detail, and FFL Transfers walks through the process.
You choose your receiving dealer from the map at checkout, and we confirm they are licensed and current before the firearm leaves us. If your preferred dealer is not listed, email us and we will add them once we have their licence on file.
Where we cannot ship.
Some states and territories restrict what may be sold or shipped in, and in those cases we would rather tell you here than take your money and cancel later.
We currently do not ship to Alaska, California, Hawaii, New York, Washington DC, Puerto Rico, Guam, American Samoa, the Northern Mariana Islands, or the US Virgin Islands.
Ammunition to California, New York, Washington DC and Massachusetts must be delivered to a licensed dealer rather than to a residential address.
We do not ship outside the United States. Exporting a firearm is a separate federal licensing matter and we do not undertake it.
Processing and delivery times.
Orders placed before 2pm Central on a business day usually ship the same day. A large part of our catalogue is fulfilled from distributor stock, and those items typically add 3–5 business days before dispatch. If something is going to take materially longer, we will tell you rather than let you wonder.
We ship via UPS and FedEx. Tracking is emailed automatically as soon as your order leaves us.
We do not ship on Sundays or Mondays, and our showroom is closed those days. Store hours are Tue–Fri 9:00am–6:00pm and Sat 9:00am–5:00pm.
When your order arrives.
Inspect it. If something arrived damaged, wrong, or missing, contact us within seven days of delivery and we will make it right. Photographs of the packaging and the item help us resolve a carrier claim quickly.
Returns.
Non-firearm items. Non-firearm items can be returned within 30 days of delivery, unused and in their original packaging. Return shipping is yours unless the item is faulty or we sent the wrong thing, in which case it is ours. Opened, non-defective items may carry a 15% restocking fee.
Firearms. Once a firearm has transferred to you, it cannot be returned as an ordinary purchase — the transfer is a recorded federal transaction and taking it back is a new one. Inspect any firearm carefully at the counter before you complete the paperwork. If a firearm is defective, it goes to the manufacturer under warranty. We will help you open the claim and tell you exactly who to talk to — we would rather do that than hand you a phone number and disappear. The repair or replacement itself is the manufacturer’s to make.
Ammunition. Ammunition cannot be returned once it has left the store. We have no way to verify how it has been stored or handled, and selling it on to someone else would not be safe.
Not returnable. Ammunition, primers and powder; opened optics or electronics; special orders placed on your behalf; and any part that has been installed, fitted or altered.
Cancelling an order.
Call or email us as soon as you can. If your order has not shipped we will cancel and refund it in full. Once a distributor order has been placed on your behalf we may not be able to stop it, and a special order that cannot be cancelled may be treated as a return.
Refunds.
Approved refunds are issued to the original payment method. Refunds usually appear within 5–10 business days of us receiving the return, depending on your bank.
Where a background check is denied and the sale cannot lawfully complete, we refund the item. See FFL Policy for how the transfer fee is treated.
Starting a return.
Email transfers@redlandrifle.com or call (205) 797-1911 with your order number. Please contact us before shipping anything back so we can confirm the item is returnable and tell you where to send it.
Redland Rifle Co, 4755 US-280, Birmingham, AL 35242
Tue–Fri 9:00am–6:00pm · Sat 9:00am–5:00pm · Sun & Mon closed